Other than having all of the necessary documents in one place, you must also have a system and method in place that will ensure all documents are current and that drivers on the road are in compliance.
Everything has a process. When you hire an individual they must be put through proper training and orientation - when you are terminating individuals it must be done with cause and through due process as well.
You dictate the rules, rewards and disciplinary actions in your company, however, there must be a written policy and procedure for all to follow (after being trained on them of course).
We have finally made it to the E-Log era, this is good. However, mistakes will still be made and they must be corrected and or addressed in real time in order to prevent violations. The technology helps us do that.
Every department should have a set of procedures and guidelines that delegated individuals will follow. This will help streamline things and minimize room for error, it also allows for checks and balances.
DOT audits don't have to be stressful. Through the years every one we have gone through received Satisfactory a rating - it's all about the policies and procedures, and how we make sure they are followed.
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